Refund and Returns Policy
At Chukudou , we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.
Refund Policy
Refund Eligibility: We offer a full refund on eligible items within 10 days of the original purchase date. To be eligible for a refund, the item must be unused and in the same condition as received. It must also be in the original packaging.
Non-Refundable Items: Certain items are not eligible for refunds, including:
Personalized or customized items.
Gift cards.
Downloadable software products.
Refund Process: To initiate a refund, please contact our customer support team at sales@chukudou.com. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 1 days.
Returns Policy
Return Eligibility: We accept returns on eligible items within 10 days of the original purchase date. To be eligible for a return, the item must be unused and in the same condition as received. It must also be in the original packaging.
Return Process: To initiate a return, please contact our customer support team at sales@chukudou.com. You will be provided with instructions on how to return the item. Once your return is received and inspected, we will notify you of the approval or rejection of your return.
Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.
Exchange Policy
We currently do not offer exchanges. If you would like to exchange an item, you may return the original item for a refund and place a new order for the desired item.
Contact Us
If you have any questions regarding our Refund and Returns Policy, please contact us at sales@chukudou.com.